BlindBiz.com

Limited Lifetime Manufacturer's Warranty

All products are warranted against defects in materials and workmanship. This warranty extends only to you as the original purchaser, in a residential application.

This warranty does not cover normal wear and tear or any damage or loss caused by abuse or misuse or improper installation. All materials can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to crack. All colors will eventually wear out. Timber Blind Manufacturing considers these things normal wear and tear not covered by this warranty. Colors and textures vary from lot to lot and may not exactly match sample swatches or previous purchases. Products ordered outside of the recommended manufacturing specifications (oversized blinds) are not covered by this warranty.

This warranty coverage will be for as long as you the original buyer at retail own our products. Any implied warranties which you may have are in duration to the time during which you, as the original buyer at retail own our products. Some states do not allow limitations on how long an implied warranty lasts.

If your product is defective during the warranty period we will, at our option, either repair or replace, without charge, that defective product. This shall be your sole remedy under this warranty.

Repair or replacement of defective products are your sole remedy under this warranty and in no event shall we be liable for transportation costs to or from the dealer, costs of removal or reinstallation of our products or incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the limitation or exclusion may not apply to you.

Please inspect you orders upon receipt before taking them to you customer's home or office . By doing this we can be sure that any defects or damages never arrive at the customer's home or office If you are in need of spare parts to keep on hand, please feel free to call our customer service department and we will gladly send them to you.

Multiple Blinds on on headrail:
We do not recommend nor offer multiple blinds on one headrail over 108".

In certain cases blinds manufactured in excess recommended width for a single blind the lift mechanism will not be covered under any warranty. We provide adequate warning in the event that you are at risk of exceeding the warranted width.

All window coverings offered by Fantastic Blinds are covered by a 1 year limited warranty. All custom products are covered by our exclusive limited lifetime warranty. In the unlikely event that warranty service is ever needed just contact Customer Service and we'll arrange for repair or replacement as quickly as possible. All warranties are provided by the manufacturer's) and extended to the original purchaser. Any implied or express warranty is non-transferable.

The manufacturer warrants that all blinds will be free from defects in materials and workmanship, given normal use and provided that the blinds were installed properly in the window, door or other interior area in which they were intended, and recommendations were followed with regard to size limitations and specifications. Damage resulting from misuse, abuse, accidents, alterations, normal wear and tear, exposure to the elements, including but not limited to exposure to salty air, humidity, discoloration due to sunlight or the passage of time is not covered by this warranty.
Slat material used in blinds may contain variations in grain and texture and could appear randomly. Slight variations in color, as well as minimal warping may also occur. These are all naturally occurring tendencies when dealing with faux wood (PVC) and/or wood products and are considered acceptable. Returns for the above mentioned reasons are not warranted.
The obligation of the manufacturer in the event of a defect covered under this warranty is limited to repair or replacement of the blinds or components, at the manufacturer's option, provided the product is returned to Fantastic Blinds. This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall the manufacturer be liable or responsible for incidental or consequential damage or for any other direct or indirect damage, loss, cost, expense or fee. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights that vary from state to state.

Terms of Use

This site, or any portion of this site, may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by BlindBiz.com. BlindBiz.com reserves the right to refuse service and/or cancel orders at its discretion including, without limitation, if BlindBiz.com. believes that customer conduct violates applicable law or is harmful to the interests of BlindBiz.com.

Security Policy

BlindBiz.com uses industry standard practices to safeguard the confidentiality of your personal information. For online transactions we utilize Secure Socket Layer (SSL) technology that encrypts your credit card number and other personal information as it travels from your computer to our server. As an added security measure your card number is deleted from our database once your order is processed. We treat your data as an asset that must be protected against loss and unauthorized access.

Errors in your Order

All of our products are made to order For this reason it is very important you follow our measuring and installation instructions. If you follow our instructions we guarantee your blinds will fit perfectly!

It is critical you immediately review your email order confirmation once you have received it. In the event that there is a discrepancy between the email order confirmation and the measurements you have taken please contact Customer Service immediately. By doing so we may be able to catch the discrepancy prior to production.

Mistakes may occur and if we make a mistake on your order we will either repair or remake it at no charge to you. If you make a mistake in measuring or ordering please contact Customer Service. Depending on the type of error you may return the product to the factory for alteration or we will have it remade at a discount.

Color Disclaimer

All images have been optimized for online viewing, however monitors do not always display colors accurately. Fantastic Blinds is not responsible for variances between your monitor and actual product texture and finish.

To ensure your satisfaction with the quality and finish of our product we encourage you to request samples. In the event that you desire to request actual samples of our products

Changing your Order

Your order is typically placed in production the next business day. Therefore in the event that you desire to change your order you must contact contact Customer Service immediately.

Once you have contacted us with the desired change we will be happy to check with our production department to determine the status of your order. If your order has not been placed into production we will be happy to alter your order.

In the event that your order has been placed into production, alterations to custom orders may incur additional fees. Stock products are typically shipped the next business day thus Stock Product Orders cannot be cancelled unless your order alterations are caught prior to shipment.

All of our custom products are made to order For this reason it is very important you follow our measuring and installation instructions. If you follow our instructions we guarantee your blinds will fit perfectly!

It is critical you immediately review your email order confirmation once you have received it. In the event that there is a discrepancy between the email order confirmation and the measurements you have taken please contact Customer Service immediately. By doing so we may be able to catch the discrepancy prior to production.

Mistakes may occur and if we make a mistake on your order we will either repair or remake it at no charge to you. If you make a mistake in measuring or ordering please contact Customer Service. Depending on the type of error you may return the product to the factory for alteration or we will have it remade at a discount.